Right about now, the “signal” from my main hosting server is interrupted someplace between my ISP and the server farm, and it’s being dropped instead of re-routing. In layman’s terms, the phone line is frayed between here and there — and sadly, it’s not frayed in the place that I control. I can’t FTP, collect [...]
7:59 PM. PST We’re experiencing the same troubles as before. I’m communicating with the server techs again to try to straighten it out. I’m also gnawing on the ears of the folks who manage the server farm about settling the server thing once and for all. If you send using your domain’s SMTP, swap temporarily [...]
Today, since about 3pm PST, we’ve all been having some email issues. Both SMTP and POP, plus mailman mailing lists: all are affected. I’ve been working with the on-site server tech for the last hour to resolve this. More info as it happens. If you need to reach me, elaine *at* techdonkey *dot* com is [...]
Somewhere around 12:19pm PST (give or take a millisecond), the database server (MySQL) for all our sites fainted. I’m on it. Watch this space. Update: 12:30pm It’s up and running. I’d like to state that I did something extraodrinary, but I’d just started kicking the tires when it revived and bounced back to work without [...]
Every DNS transfer has resolved, as far as I know. If you own a site that has not resolved (eg it has a blue page that says “there is no website configured at this address”) contact me and we’ll troubleshoot your DNS troubles. I’m working on re-upping the sites I directly geek for (eg: I [...]
I have limited access to the old server, for those few folks who are having a hard time getting the DNS records changed. It’s web only, no cpanel, no frigging email. If you need to be temporarily re-upped on the old server, let me know. Note that this won’t bring our old sites back. It’s [...]
It’s 9:14 am, and the company hosting the old (crashing) server have still not made it possible for me to re-set the most urgent accounts. (If I could get access, I could at least arrange it so we could all get our email until the swap sets in.) My, I’m annoyed. And to you, I’m [...]
Bad news. Worst news. After running me in circles for two days, my upstream provider has informed me that the server is dead, and all backups are gone. This is something they assured me could not happen after the last catastrophic crash where they failed to restore accounts. What this means for you: Please look [...]