TechDonkey closing

Dear Elaine Miller / TechDonkey customer;

Hi folks. As I’m sure you’ve been expecting, I’m folding the last wee bits of TechDonkey, as its time has come.

I’ll be moving to smaller, non-professional digs, and my rather expensive plot on the server farm will close up shop on Dec 12, 2014.

This part’s important:

YOU HAVE TO READ THIS
AND TAKE SOME ACTION
OR
VERY SOON YOUR WEBSITE WILL
VANISH FROM THE INTERNET FOREVER

This entails two parts. Firstly make sure your domain name is registered to you and not me, and secondly, move the files and functions of your site to some other hosting company.

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1) DOMAIN NAMES
If your domain name (example.com) is not registered to you or your company, but instead to me, you gotta get it into your name. That’s all of your domains, if you have more than one.

I don’t know! How do I find out?
Look yourself up here by domain name: http://whois.domaintools.com/ (or any whois tool/website of your liking)
Scroll down and look at the registrant name.
Is it me? You WILL need to change the registration.
Is it you? You DON’T need to change the registration.

How do I change the registration name?
Scroll to the end of this email for that info.

Everyone: Don’t forget to also check Step TWO “Hosting”

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2) HOSTING
If you are hosted with me, you’re living in an apartment building slated for demolition. You’ll need to move into new digs.

I don’t know! How do I find out?
Look yourself up here by domain name: http://whois.domaintools.com/ (or any whois tool/website of your liking)
Scroll down and look at the registrant info. If you see this: NS1.TECHDONKEYHOSTING.COM, then you are hosted with me and you’ll need to move.

What do I do to move?

STEPS:
1) Set up a hosting account with another hosting company
then when you are ready to move…
2a) If you have Cpanel access, download your own backups (files and databases and email forwarder lists and so forth) OR
2b) If you are just a small site with only WordPress access, request a custom-built giant file package from me at elaine@elainemiller.com (tell me every single domain name I need to grab for you)
3) Move into your new site hosting (Upload files, reinstall apps, re-hook-up databases)
4) Point your domain name at the new hosting. Done.

reminder / warning
Once you have your backup, swap right away. Your site will have a hiatus of 8 – 24 hours after the DNS settings are changed where changes made on oldhosting WILL NOT show up on newhosting. (Explanation: newhosting site is created using an uploaded snapshot of the exact moment of backup. Say you do the big backup on Dec 1, and then set up the new account and upload it on Dec 2, and then the DNS info takes a while to propagate through the internet, and by Dec 3 everything is current at your new address. Anything you blogged, any changes you made, all comments coming in, etc from Dec 1 to Dec 3 at the old location will be lost.)

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IF YOU NEED HOSTING / TECH HELP
There are a godzillion hosting companies out there. You choose according to how much space you need, how fast, what kind of help you need, or where the servers are if you like Canadian-style privacy.

– I can help with details a bit as my store workload allows.
– Krisztina Kun can be hired for tech help, gorgeous design, and can do very small-type hosting. Contact her through http://kunstudios.com/
– If you’re looking for a commercial host, try   MDDHosting.
______________________________________________________________

ADDENDUMS:
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REALLY, WHEN WILL THIS HAPPEN??

The TechDonkey server will have its life support removed on

Dec 12th, 2014

All websites, database, files, folders, pictures, and settings will disappear for good.

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TO CHANGE REGISTRATION INTO YOUR NAME

How we do this depends on the particular registrar (the company we rent the names from), and whether you are keeping the same registrar or using a new one.

One way is for you to request it from your own registrar and then I get an email which I confirm and then the ownership changes. Another way is for me to “push” ownership to your email address, which you then confirm.

It is possible that you have control of the domain, but that my name still attaches to it. Check into it and make sure the domain is yours, all yours!

STEPS:
1) Choose the registrar you want to rent the domain name from. It’s generally easiest to stay with the existing registrar, but it’s your choice who you go with. You’ll need to set up your own account with that registrar if you don’t have one already.

2) In the WHOIS info you’ve been looking at is the name of the registrar, often Godaddy.com or Ready.ca, but not always. Look on the site of the registrar for instructions. Here are a couple to start with:
godaddy.com: https://support.godaddy.com/help/category/661/transfers-and-account-changes
ready.ca: http://www.ready.ca/search/transfer

3) Once you know what registrar you want to “catch” the domain name with, and which is the current one, and what your preferred method is, email me at elaine@elainemiller.com and tell me so, giving me the name of every domain we need to swap, and what registrar is holding them for us. Once I have that info, I’ll help you shoot them across.

REMINDER / WARNING:
A domain name needs to have its DNS records pointing at your current hosting in order to work. If you transfer and ignore this step, your website will be present BUT invisible to the internet (“it’s down, Jim”) until you fix that.

________________________

IF YOU HAVE AN UNPAID BALANCE

Your fees might have been carried, waived, or traded for sponsorship.
If not, the most common plans were:
HOSTING
$50 a year for full hosting with CPanel access
$25 a year for simple hosting with WordPress only
DOMAIN NAMES
$15 a year to pay to register your domain name for you.

If you have an unpaid balance, it can be paid most easily by PayPal to elaine@techdonkey.com.
If you’re wondering about anything, contact me at elaine@elainemiller.com

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AND FINALLY…..

I wish you well you on this next step of your internet journey. Do please let me know when you’ve safely completed the swap and are sailing happily into the future, so I can make a wee checkmark next to your name in this huge list I’m keeping here.

very best regards
– Elaine